Covid-19 Patient update

2020.03.22

 

Dear Patients,

At The London Orthodontic Group, we have continued to monitor the latest updates on the Covid-19 pandemic. Following advice over the weekend from the British Dental Association and guidelines from NHS England and the Local Dental Committees, we have made the decision, with a heavy heart, to close our Practices in Richmond, Knightsbridge and Teddington and cancel all scheduled appointments with immediate effect. We believe it is our social responsibility to continue to lessen the spread of the virus and to make sure our patients, employees and their families can stay safe.

We recognise that part of successful orthodontic treatment is attending appointments. However, due to these extenuating circumstances, our team are planning to ensure that delays caused by Covid-19 should not affect your overall treatment plan. Please also be reassured that we will make sure to get you back on track as soon as possible when we re-open.

We are now contacting all patients with appointments scheduled in the upcoming weeks and intend to keep you updated with a return date. Please continue to check The London Orthodontic Group website and social media channels for updates during this ongoing crisis.

For the upcoming weeks, our team will only see patients in an event of an orthodontic emergency and we will have frequent emergency sessions at one of our practices. If you have any concerns or need emergency treatment, and do not exhibit any Covid-19 symptoms, please email us at Hello@LondonLovesBraces.com.

We thank you for your continued support and wish the best to you and your family.

Yours sincerely,

 

Dr Richard Hennebry & Dr Vivi Grigoriou-Hennebry
Principals of the Practice

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